Contact OCFS
 New York State Office of Children and Family Services
 Bureau of Family Strengthening and Community Support
52 Washington Street, 
North Building, 3rd Floor
Rensselaer, NY 12144
Fax: (518) 402-6824
 Website 
 Karen Kissinger
– Director, Bureau of Family Strengthening and Community Support
Phone: (518) 402-6513
 Allison Contento
– Program Coordinator, Healthy Families New York
Phone: (518) 486-3451
 Melanie Schraa
– Program Supervisor
Phone: (518) 486-4610
 Suzan Millington
– Program Supervisor
Phone: (518) 402-6500
 Thomas Dwyer
– Program Contract Manager
Phone: (518) 473-3673
 Karen Harkness
– Program Contract Manager
Phone: (518) 473-0791
 Adrianna Hodgson
– Program Contract Manager
Phone: (518) 473-6295
 Karli Chiavelli
– Program Contract Manager
Phone: (518) 402-5818
 Jennifer Denny
– Program Contract Manager
Phone: (518) 486-5599
 Lorraine Cummings
– Program Contract Manager
Phone: (518) 473-8866
 Megan DelSignore
– Program Contract Manager
Phone: (518) 486-7866
 Roseanna Counterman
– Program Contract Manager (MIECHV)
Phone: (518) 474-9431
 Matthew Newman
– Program Contract Manager (MIECHV)
Phone: (518) 474-8120
 Bureau of Research, Evaluation and Performance Analytics (BREPA)
52 Washington Street
North Building, Room 323
Rensselaer, NY 12144
Fax: (518) 402-6826
 Kristen Kirkland, MSW, PhD
– Research Scientist IV, HFNY Research & Evaluation Coordinator
Phone: (518) 473-8833
 Claudia Miranda-Julian, MSW, PhD
– Research Scientist III
Phone: (518) 473-0340
 Ava Berman, MPA
– Program Research Specialist, Human Services
Phone: (518) 473-3104
 Walter W. Shelley, PhD
– Research Scientist II
Phone: (518) 473-9642
 Margaret Fiacchi, MPA
– Research Scientist II
Phone: (518) 473-6680
 Clem Washington-Flowers, MSW, MPH
– Research Scientist I
Phone: (518) 473-9405
 Emily Rodak
– Program Research Assistant
Phone: (518) 486-4410